Privacy Policy for SertainCreative.com
Effective Date: April 9th 2025
At SertainCreative.com (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and share your personal information. It also outlines your rights and how you can contact us regarding any concerns about your data.
By accessing or using our website, you agree to this Privacy Policy. If you do not agree with this policy, please refrain from using our services.
1. Information We Collect
We collect information to provide a better experience and fulfill our services. The types of information we collect include:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment information (processed securely through third-party payment providers)
b. Non-Personal Information
- IP address
- Browser type
- Device information
- Usage data (e.g., pages viewed, interactions on our site)
c. Data from Forms and Interactions
When you reach out via contact forms, email, or any other communication methods on SertainCreative.com, we may collect the data provided in that communication.
d. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience. For detailed information, see the Cookies section below.
2. How We Use Your Information
We use personal data for the following purposes:
- To provide and maintain our services
- To communicate with you, including responding to inquiries
- To process your transactions and manage your account
- To improve and personalize user experience
- To analyze website performance and troubleshoot technical issues
- To comply with legal obligations
3. How We Store and Protect Your Data
We take your security seriously. Personal information is stored securely on encrypted servers and is accessed only by authorized personnel. We implement industry-standard measures to prevent data breaches, unauthorized access, and misuse of your data.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share information in the following instances:
- With trusted third-party service providers, such as payment processors, website hosting providers, or analytics services, to help us operate our business
- If required by law or in response to legal processes
- To protect the rights, property, or safety of SertainCreative.com, our users, or others
Wherever possible, third-party providers are required to process your data in compliance with relevant privacy laws.
5. Cookies and Similar Technologies
Cookies are small text files stored on your device by our website. They help us keep track of your preferences and improve your browsing experience.
Types of Cookies We Use:
- Essential Cookies: Necessary for the basic functionality of our website.
- Analytics Cookies: These help us analyze how visitors use our site so we can improve it.
- Marketing Cookies: Used to deliver personalized ads and measure their performance.
Managing Cookies:
You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect your user experience.
6. Your Data Rights
Depending on your location, you may have the following rights regarding your personal data under GDPR, CCPA, or similar privacy laws:
- Access: Request a copy of the data we hold about you.
- Correction: Request correction of any inaccuracies in your data.
- Deletion: Request deletion of your personal data (subject to legal obligations).
- Data Portability: Request transfer of your data to another organization.
- Withdraw Consent: Revoke your consent for specific data processing.
- File a Complaint: Lodge a complaint with a relevant data protection authority.
To exercise your rights, please contact us using the information provided below.
7. Third-Party Links
Our website may include links to external websites not operated by us. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
SertainCreative.com does not knowingly collect personal information from children under the age of 13. If we discover that a child has shared personal data without parental consent, we will take steps to delete that information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, and the “Effective Date” above will be updated accordingly. We encourage you to review this policy regularly.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:
SertainCreative.com
Email: hello@sertaincreative.com
Phone: (561) 508-9495
Address: 151 NW 1st Ave 3rd Floor, Delray Beach, FL 33444
We appreciate your trust in SertainCreative.com and are committed to protecting your privacy. Thank you for using our services!